Technical questions | troubleshooting

I can't hear sounds in the game.

Please check the information below to solve the problem.

1. Please check whether music and sound effects are set to 'On' in the game settings.

2. Make sure you haven't muted your mobile device.

If the actions above do not work, please check if the sound can be heard in other applications as well.
If there is no sound in other applications, it may be a problem in your device.
If the problem is not resolved, please contact the customer service center. We will promptly verify your inquiry and help you.